Manufacturers

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    Correct items - check.

    • Items are sent as the appear on the invoice. People often order items for more than one model pistol at a time, so we can't do a "sanity check" that the combination of items makes sense.
    • Take particular notice of variants like sight height or pistol model.
    • If you have questions about a product, please do so before placing the order. Shipping orders takes priority over messages, so messages sent simultaneously with orders are often noticed too late.

    Shipping method - check.

    • Parcel are sent via the shipping method as indicated on the invoice. Other instructions can be overlooked.
    • Parcels are sent to the shipping address as indicated on the invoice. Other instructions can be overlooked.
    • Couriers cannot deliver to a Post Office address. So parcels with PO Box addresses and shipping via Courier are changed to Post Office Speed Services, with a resultant delay in shipping and delivery times.
    • If you wish to nominate a different address, please create a new one in your profile. Addresses in the comments field can be overlooked.

    Post Office expectations - check.

    • Note that parcels sent via the Post Office will have to be collected at your Post Office counter.
    • Post Office parcels are not dispatched on our side as frequently as couriers (2-3 days vs. 1-2 days.)
    • The Post Office tracking system is currently not very reliable. If you haven't received notice within a reasonable amount of time, your parcel may already be waiting at the Post Office.

    Collection expectations - check

    • Jizni is primarily an online business. Collection should be seen as the cheapest option, not the fastest!
    • We are located on the outskirts of Centurion, 15km from Centurion, 30km from Pretoria, 50km from Johannesburg.
    • Parcels can unfortunately be collected only by appointment. Arriving outside of arranged times may result in the likelihood that nobody will be available to hand over the parcel.
    • Arranging an appointment usually takes a couple of days. If you need the order really urgently, make use of the courier option.
    • Due to co-ordination problems with couriers, we don't accept third party couriers collecting parcels any more. Family, friends, even your company driver are all acceptable options, but not third party companies. Our processes are streamlined to fit into the schedule of our contracted companies.

    Special delivery instructions - check

    • If you have any special delivery instructions, please enter them in the "Other" field when you register the address. That will not only ensure that we take note of it, but save you from having to retype it with your next order.
    • The "Comments" field when placing an order gets separated from the order, so may be missed when the order is prepared.

    Proof of payment - check

    • Sending proof of payment to the address supplied with our banking details will ensure that your e-mail gets a high priority, rather than end up between the general inquiry e-mail.

    All systems go!

    • You will receive an automated e-mail with tracking number when the parcel is prepared for shipping.
    • You will receive an automated e-mail when the order is handed over to the couriers or Post Office.
    • Please refer to our full Terms and Conditions or other information pages for more information.